FAQ
How do I know you are a legitimate service?
We have received thousands of orders already and are advertised by many known youtubers, so you know you can trust us in providing you with the best service.
Will I get banned for buying coins from you?
For most customers, this is their biggest concern when buying coins. We are proud to say that here at FrenzyFIFA we operate a smart delivery system - which avoids all bans. 100% money back guaranteed if you receive a ban. We have delivered over many billion coins safely. We wouldn't be operating for over 7 years if we had issues with bans. So you can have peace of mind that when buying coins from us, your account is safe and secure!
OMG! you are not on the live chat, does this mean you are offline and I will not receive coins?
No, just remember our automated system means delivery is INSTANT so we do not have to be online for you to receive your coins right away. If any problems, please contact us via email: support@frenzyfifa.com , we will be sure to reply as soon as possible.
How do I know you have coins in stock?
We ONLY take payment from YOU whenever we have the coins in stock, this ensures you receive your coins instantly and your delivery is not delayed.
Where are my coins? I have not received them
Sometimes due to the EA servers, there might have been a delay in delivering your coins through our automated system; however this is rarely the case. But, do not worry about it, you will receive your coins 100%, send us a follow up email with your order information if your coins have not been delivered within 24 hours to support@frenzyfifa.com.
How do I order my coins?
Just choose the console and amount of coins you want to purchase, enter account information and checkout. Once paid, sit back & relax, your coins will be delivered instantly through our automated system! It is as simple as that.
How long does it take to deliver my coins?
Once you check out through our automated system, your coins will be delivered instantly! In a matter of seconds! Otherwise please make sure to contact us your order no at support@frenzyfifa.com if your coins were not delivered.
What payment methods do you provide?
We accept credit/debit cards as our payment method on our website as we believe it is one of the most safest and secure methods to do so. We are merchant approved, this means you are able to pay using your credit/debit card details, don’t worry, we do not have any access to any of your private information, as it is all secure and safe through our payment provider, so you can feel safe when buying from us.
How to contact us?
You can contact us via email: support@frenzyfifa.com
Do you only accept money in GBP (£)?
No, we accept all types of currencies; however, you can choose your desired currency on the bottom right hand corner of the home page. Our prices are also always displayed in GBP (pounds, sterling) by default.
Question not answered?
Do not hesitate to contact us at support@frenzyfifa.com with any questions you may have.